Last updated: February 2026
At AqaratTech, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
We collect information you provide directly, such as your name, email address, phone number, and company details when you create an account. We also collect usage data, device information, and analytics to improve our services.
We use collected information to provide and maintain our services, process transactions, send important notifications, improve user experience, and comply with legal obligations. We may also use data to personalize your experience and provide customer support.
We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform, processing payments, and providing analytics. All third parties are bound by strict confidentiality agreements.
We implement industry-standard security measures including encryption, secure data centers, and regular security audits. All data is stored on secure servers with restricted access and monitored around the clock.
Our data is hosted on secure servers operated by OVH SAS, headquartered in the French Republic. When your data is transferred outside the Kingdom of Saudi Arabia, we ensure adequate safeguards including full encryption in transit and at rest, binding contractual agreements with service providers, and compliance with the Saudi Personal Data Protection Law. Your data is not transferred or sold to third parties without your explicit consent.
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our audience comes from. You can control cookie preferences through your browser settings.
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data or restrict its processing. Contact our support team to exercise these rights.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date.
If you have any questions about this Privacy Policy, please contact us at privacy@aqarattech.com or through our contact page.